There are generally two things that affect this.
- Do you have the web site in the correct format (ex. http://www.nasa.gov)? The http:// element must be there and not a shortened version without it. Also, remember that the slashes have to be leaning forward. It is the same key with the question mark--not the key above the Enter key (back slash).
- Also, you have to press the space bar after completing the web address.
- Highlight your text and press Control and the letter "K." Copy the URL and paste it in the box.
HCU email (via http://cloud.hbu.edu) should automatically create the blue link that you want. This is not how other web mail sites like Gmail, Yahoo, and Hotmail may deal with it, however.