Answered By: Dean Riley
Last Updated: Nov 21, 2023     Views: 5089

I need more information to help so I don't know your situation. Is your file in the HCU Microsoft cloud and are you using it there? Do multiple people have access to it? If so, it is best to use it one person at a time. You could try downloading the file and using it in the desktop app instead. You could also click File | Save As and give it a name and save it, then re-open that file on your laptop. Remember, that won't be the original file (in case you share it with others). You may need to give it another filename to keep it distinct. Please share more details so we can try to give you a more exact answer.