Answered By: Dean Riley
Last Updated: Jun 14, 2016     Views: 125

Most web pages, including Blackboard, choose the computer's default printer to use. A lot of things you download from Blackboard are going to be MS Word docs or PDFs. As for the password, I think you mean the HBU Portal password. The university uses the portal password for the majority of things to which you need access. The MyPrint password is the same as the HBU portal. Blackboard access is also done easily via the portal. First, double-check the My HBU portal page to make sure your password works. If so, then you need to open a ticket with IT services at http://helpdesk.hbu.edu or call 281-649-3410 to see what else might be wrong.  Also, make sure you have a secondary password at LetMeIn.hbu.edu. By default, if you reset your password on LetMeIn, it sends a verification code to your HBU email account. If you can't login to the portal, then you can't login to get the code. Make sure you have a secondary email address set. If not, ask IT to help. I hope that explanation helps.